Privacy Policy

Last updated: 15 August 2022

KEY SUMMARY

This privacy notice is for Dataline Express, it describes how and why we might collect, store, use and/or process your information when you use our services, such as when you:

Visit our website at http://www.dataline-express.co.uk, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including sales, marketing or events.

Dataline Express is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used on accordance with this privacy notice.

Dataline Express may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any of these changes.

Customer data of those who have purchased, opted into marketing messages, requested additional information/quotes will be subject to Google's customer data policy which applies to enhanced conversions. This allows Dataline Express to collect information to enhance performance. To find and control your experience with Google, follow this link.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services, or when you contact us.

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the services that you use. The personal information that we collect may include the following:

Full name
Email address
Phone number

*We do not process any sensitive information.

*We also use cookies to enhance your experience on our website.

WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

Internal record keeping
We may use the information to improve our services
We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or by phone. We may use the information to customise the website according to your interests.

For more information on what we do with the information we collect, click here.

You can adjust your cookie consent choices and see full details on the cookies used on the website by clicking on the Privacy Preference Centre button in the bottom-left corner of your screen.

GDPR POLICY

We take data protection very seriously, and as such, we like to ensure we protect data as if it was our own data.

We have reviewed our data collection and retention policy in line with the General Data Protection Act (GDPR) and have created this section to give you an overview of our policy.

If you are a customer or supplier, we will have your data stored in a number of other places for the purposes of invoicing, paying bills, and deliveries. This page relates specifically to the marketing data collected via this website or our marketing communications, please complete a contact form if you require more information.

Information collected

We collect personal data from visitors to the website, through the use of online forms and the contact page. We collect your details when you email us with an enquiry.

When you submit your data to us, either through the website or by email, this is collected through Wix forms and is used by us in a variety of ways, specifically:

Providing information about services
Providing and personalising our services
Dealing with your enquiries and requests

We aim to ensure that it is perfectly clear what you are opting into and you will have given us full consent to use your data.

More generally, we do not pass on our data to any third party. You can unsubscribe from our mailing list by filling out a contact form.

Where is our data stored?

Wix may collect, store and process certain personal information of users-of-users, solely on their users' behalf and at our discretion.

You can read Wix's full Privacy Policy here.

DISCLOSURES, OPT OUT AND DELETION OF YOUR DATA

Disclosures

We will not share your data with third parties unless we are obliged to disclose by law, or the disclosure is necessary for purposes of national security, taxation, and criminal investigation, or we have your consent.

Want more information?

You have the right to see the data that we have collected about you. If you have requests concerning your personal information or any queries with regards to these practices, please complete a contact form.

Opt out

If you would like to opt out of receiving any marketing emails or any other communications from us, or would like to change the media that we use to contact use, for example, from email to phone, please complete a contact form.

Data retention and deletion

Our policy is to retain data for 1 year, if we have not had any contact with you for a 1 year period then we will delete our records if your information from our database. If you would like to have your data removed sooner, please complete a contact form.

Data capture information

We will send you information according to the preferences you submitted via our online forms. If you would like to changes these preferences at any point, please complete a contact form.

Other websites

Our website may contain links to other websites that are outside of our control and are not covered by this policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Google Analytics

We use Google Analytics to capture our user's journey, including information such as, the average time spent on our website, and what content our users find interesting. We do not obtain any personal information through the use of Google Analytics.

If you have any questions or require any clarification on how we use Google Analytics, please contact us: datalineexpresscouriers@gmail.com.

If you have any questions or concerns regarding our GDPR policy, you can complete a contact form.

In addition to the above, if you have any queries regarding cookies or analytics information collected, please contact: datalineexpresscouriers@gmail.com.

AMENDMENTS

Please note that this privacy policy is subject to change from time to time, so we recommend checking our policies regularly.